Return Instructions
If you’re not 100% satisfied with a product you purchased, you have 60 days to request a refund. Please send the items you’d like to return with a printout of your order confirmation email and a written reason for the return to the address below:
Return Address:
Westmore Beauty Ultra, LLC
400 Returns RD.
Wallingford, CT 06494
Please help us improve by providing the reason code for your return.
RETURN REASON CODES:
02 Defective
03 Wrong Item
04 No Longer Wanted
05 Never Ordered
08 Wrong size or color
09 Other
Please allow 2-4 weeks to process the return.
Once your return is received, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. We monitor return activity for abuse and reserve the right to limit returns in all instances. All returns are subject to validation and approval.
You will be responsible for paying for your own shipping costs for returning your item. Consider using a trackable shipping service or purchasing shipping insurance so that your item is protected and does not get lost in the mail. We are not responsible for lost shipments.
If you’re not 100% satisfied with a product you purchased, you have 60 days to request a refund. Please follow the steps on the back of the invoice included in your shipment, and ship it with the items you’d like to return to the address below. If you no longer have your shipment invoice, you can include a printout of your order confirmation email or shipping confirmation email along with the return reasons code instead.
Return Address:
Westmore Beauty Ultra, LLC
RETURNS CENTER
6 Commerce Way
Arden, NC 28704-9712
Please help us improve by providing the reason code for your return.
RETURN REASON CODES:
01 Shipper Was Damaged
02 Not As Expected
03 Product Wasn’t Right For Me
04 Changed Mind
05 Arrived Late
07 Other
Please allow 7 business days to process the return.
Once your return is received, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. We monitor return activity for abuse and reserve the right to limit returns in all instances. All returns are subject to validation and approval.
You will be responsible for paying for your own shipping costs for returning your item. Consider using a trackable shipping service or purchasing shipping insurance so that your item is protected and does not get lost in the mail. We are not responsible for lost shipments.